DRIVEWAY CLEARING SERVICE

SNOW BLOWING & DRIVEWAY CLEARING
Efficiency • Timing • Quality

At Taylor Snow Removal, our goal is to provide efficient, timely, and high-quality clearing to give our customers safe and easy access to their driveways—with minimal effort on their part.

The One-Two Punch Approach

Because storm timing can be unpredictable, we use a strategic two-pass method when conditions require it:

  1. First Punch – Quick Access Pass:
    A fast, preliminary clearing to ensure you can get in and out of your driveway safely during or immediately after a storm.

  2. Second Punch – Full Finish Pass:
    Completed either later that day or early the following morning, depending on the storm’s timing. This pass includes a full-width, pole-to-pole clearing and attention to the area in front of the mailbox.

Standard Storm Response

For storms that occur overnight, our team will aim to complete full driveway clearing by 8:00 AM or earlier, including berm removal and mailbox access.

⚠️ Please note: This is our goal, not a guarantee, as timing and severity of storms may impact our ability to complete all driveways by a specific time.

NEW FOR 2024 SEASON

The 2022/23 winter season was both incredible and challenging for homeowners and snow removal providers throughout Truckee. In response, many local snow removal companies—including Taylor Snow Removal—are restructuring their service models to better adapt to extreme snow years while remaining fair and sustainable.

We will be implementing a new pricing structure designed specifically for Glenshire residential properties. This model balances affordability during average winters while ensuring our ability to operate effectively during heavy snow years.

New for This Season: Base Rate + Renewal Option

  • Base Rate Contract: Covers up to 25 plow visits for the season.

    • Historically, most winters do not exceed 25 plows, making this a fair and effective baseline.

  • Extended Season Option: If we exceed 25 plows (e.g., during a particularly heavy winter), you will have the option to renew your contract at $25 per week for the remainder of the season.

    • Example: If we reach 25 plows by March 18, and the season runs 4 more weeks, you may continue service for just $100 (4 weeks × $25).

This extended service model only applies in above-average snowfall years and is limited to residential properties. It does not apply to commercial properties or private roads.

We appreciate your understanding as we evolve our approach to better serve you while maintaining a sustainable business model in all types of winters.

If you have any questions about your contract or the new structure, feel free to reach out—we’re here to help.

TERMS OF SERVICE

Residential, Commercial & Roads

  • Service Period: Snow removal services will be provided from November 1st through April 15th.

  • Snow Depth Requirement: Services will begin when snow accumulation reaches 4 inches or more on the pavement.

  • Service Frequency: Driveways will be cleared once per 24-hour period. A second clearing pass may be provided at the discretion of Taylor Snow Removal LLC based on weather conditions and operational capacity.

  • Start Times: Due to the unpredictable nature of weather and storms, exact plowing times are not guaranteed.

  • Snow Stakes: Driveway markers (snow stakes) will be installed and removed by Taylor Snow Removal LLC. These stakes are property of Taylor Snow Removal and are for operational use only.

  • Delays: Taylor Snow Removal LLC shall not be held liable for delays caused by extreme weather, acts of God, or equipment failure requiring repair.

  • Cancellation Policy:

    • If the contract is cancelled for any reason, all snow removal already performed will be billed at $250.00 per plow, not to exceed the full contract amount.

    • A prorated refund of the unused portion of the contract will be issued.

    • Customers may cancel up to January 31st to receive a prorated refund based on the remaining season.

  • Accident Liability: Taylor Snow Removal LLC (dba clear path snow removal and Glenshire Snowproz) is not responsible or liable for any accidents occurring on or around the customer’s property that do not directly involve our snow removal equipment.

  • Landscaping & Driveway Disclaimer:

    • Snow removal equipment may cause normal wear and tear to driveways and landscaping. This includes, but is not limited to, scrapes, chain marks, and gouging of asphalt surfaces.

    • Customers are encouraged to take proactive measures to protect landscaping prior to winter. We recommend pruning low branches from trees and shrubs along the edges of driveways.

    • Taylor Snow Removal LLC will not be held responsible for any landscaping or driveway damage resulting from routine snow clearing methods or naturally occurring winter conditions.

  • Home Damage: Any direct damage to the homeowner’s house caused by contact with our equipment will be repaired to its prior condition by Taylor Snow Removal LLC.

  • Service Refusal: Taylor Snow Removal LLC reserves the right to refuse or cancel service to any customer at any time, at its sole discretion.

  • Insurance: Taylor Snow Removal LLC (dba – Clear Path Snow Removal and Glenshire Snowproz) is fully insured. A Certificate of Insurance is available upon request.

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  • Ice & Packed Snow: Homeowners are responsible for removal of ice and driver-packed snow on their driveways. Taylor Snow Removal LLC is not responsible for ensuring driveway access at any given time.

  • Mailbox Access: Clearing around mailboxes is performed as a courtesy only. Homeowners are ultimately responsible for keeping their mailboxes visible and accessible at all times.

  • Obstacles & Snow Storage:

    • Homeowners, contractors, employees, and guests must not place any obstacles in the roadway or along snow storage areas identified by Taylor Snow Removal LLC.

    • Obstacles include, but are not limited to: firewood, trees, landscaping, sheds, signage, lighting, cameras, fencing, outdoor décor, construction debris, and equipment.

    • If obstacles are present, Taylor Snow Removal LLC reserves the right to skip that portion of the service and is not liable for any damage to or from such obstacles.

  • Snow Stakes & Altered Roadways:

    • Any modified or altered areas of the driveway or roadway that could be obscured by snow must be clearly marked with snow stakes by the homeowner to prevent accidental damage.

  • Equipment Damage & Debris Liability:

    • If snow removal equipment is damaged due to debris left on the property, the homeowner will be invoiced at a rate of $200.00 per hour for the time required to make repairs.

    • Proof of incident (including photos) will be provided.

    • Charges will not exceed the cost of actual repairs or the equipment service rate.

  • General Liability: Taylor Snow Removal LLC will not be held liable for accidents occurring on or around the property before, during, or after snow removal that do not directly involve our equipment.

  • Scope of Service: Snow removal includes only naturally fallen snow during a storm. It does not include snow moved into the cleared area after the operator has serviced the driveway, roadway, or parking lot.

  • Agreement Acceptance:

    • By submitting payment, the customer acknowledges and agrees to all terms outlined in this service agreement.

    • This document becomes a binding contract between the customer and Taylor Snow Removal LLC upon payment.

  • HOA is not held responsible for damage done to equipment by speed bumps.
  • HOA is not held responsible for service, payment or liability for homeowners who hire Taylor Snow Removal for driveway snow removal.

YOUR SATISFACTION IS OUR PRIORITY

Snow Removal can be tough especially when we get in those big storm cycles. Sometimes it will snow so heavy that after we clear a driveway, a few min. later it looks as if we have not been there for days. We constantly watch the weather to try and figure the best way to attack the storm, this way your driveways can be clear for getting to and from work. We understand communication is key during these times and understand most customers just want to know what's going on. New for us is implementing tablets into each tractor. This will help us manage our team better and in turn provide the best service we can. Customers can now choose to get a email or text 15min before our arrival, this way you can move cars or just be better prepared for our arrival. Along with a new and improved dispatch center, We will continue to send emails to keep everyone informed on our operations.

It is important to read our FAQ's page and to understand what Snow Removal IS NOT!